Principals of Service


  • that we are accountable to our clients, the changing needs of our community, and our funding bodies
  • in utilizing a collaborative approach to identify needs and develop high quality services, working in partnership with our community
  • in taking pro-active measures to maintain funding from a variety of sources and in running a cost effective organization
  • in providing a positive, fair and equitable working environment
  • in hiring high quality staff and volunteers who reflect the racially and ethnically diverse community we serve
  • in valuing volunteers as an integral part of our agency


  • provide respectful and effective support programs that assist women, youth and children in making positive changes in their futures
  • provide community education and awareness of women’s issues including prevention of abuse against women, youth and children
  • provide services which are free from all forms of discrimination based on social status, age, ethnic origin, familial status, sexual orientation, race, culture, religion, mental and physical abilities, etc.
  • advocate for positive changes in the law, the administration of justice, and political policies at all levels of government in the area of women’s issues and needs
  • pursue funding to meet the goals and needs of the Corporation as a non-profit organization
  • recruit, train and co-ordinate volunteers within the Corporation
  • be the VAW employer of choice, recruiting, hiring and maintaining high quality, knowledgeable, satisfied and inspired staff